Residential Plans
DSL Broadband Plans with download limits and support! (ADSL Plans do not include Telephone Rental)
| Plan Name | Speed | Data Amount | Line Rental | Emails | Price | Apply |
| DSL40 | ADSL2+ | 20GB/20GB | Included | 5 | $79.95* |
 |
| DSL150 | ADSL2+ | 50GB/100GB | Included | 5 | $89.95* |
|
| DSL300 | ADSL2+ | 100GB/200GB | Included | 5 | $99.95* |
|
| DSL600 | ADSL2+ | 200GB/400GB | Included | 5 | $119.95* | |
| DSL1500 | ADSL2+ | 500GB/1000GB | Included | 5 | $129.95* | |
| SPECIAL | ADSL2+ | 500GB/500GB | N/A | 5 | $49.95** |
|
| DSL90 | ADSL2+ | 30GB/60GB | N/A | 5 | $49.95* |
|
| DSL200 | ADS:2+ | 100GB/100GB | N/A | 5 | $69.95* |
|
| DSL1000 | ADSL2+ | 500GB/500GB | N/A | 5 | $99.95* |
|
Terms and Conditions
NOTES
* Zone 1 pricing only, Zone 2 is subject to an additional $10/month fee
** Zone 1 pricing only, Zone 2 is subject to an additional $20/month fee
1. Data allowances are shown as peak/offpeak.
2. Accounts must be paid by auto debit to a credit card.
3.Where applicable monthly fee includes a line rental, but does not include call usage.
4. Min contract period is 24 months. Early termination fees do
apply.
5. ADSL Setup Costs are FREE
6. Modem is not included in the setup cost unless stated
7. Static IP is available upon request for $2.20 per month.
8. Late fees do apply, and do fees for rejected credit cards.
9. Speed modifications costs are $44 per change
10. Plan changes (same speed) are done at the end of the current
billing cycle
11. Data Packs are not available for purchase.
12.
DSL2+ plans are shaped to 256/64 once quota is exceeded
13. For the purposes of calculating usage, 1GB = 1000 megabytes
Other important information
A. If you cancel your DSL service within the contract period,
you will be required to pay a cancelation fee of $250.00.
Should you relocate during the contract period, you
will be required to pay for a new connection and the contract will
recommence.
B. Suspension of your broadband account is not available.
C. Please allow a minimum of 4 working days for service
connection to be completed (unless otherwise notified). Connection
time is also dependant on port availability.
Each DSL account is only for use with
the phone number and address as indicated on the application. Each
account is not transportable unless the customer is moving
premises.
D. Customers wishing to change their nominated DSL phone line or
who transfer their DSL phone line to new premises will incur a new
set up fee.
The new phone line is subject to DSL availability,
service connection delay and port availability..
E. The telephone line must be a normal telephone line.
Incompatible line services include but not limited to OnRamp
(ISDN), Ported Numbers, VoiP and Satellite Services
F. Office Hours are Mon-Fr 9am to 9pm & Sat-Sun 9am to 5pm 1300 650 865
Telephone Support Mon to Fri 9am to 9pm & Sat to Sun 9am to 5pm call 1300 650 865
Email Support 24/7